Shipping & Returns

Shipping your order

Packages are usually shipped the business day following receipt of the order, and are shipped by SEUR-24 which is delivered in 24 or 48 hours with tracking.

You can track your package on the SEUR website, consigning the tracking number that we pass to you.

We recommend that you group your items into a single order. If two orders are placed on the same day with the same recipient and address, they will be grouped into the same package.

For free returns, they will have to be requested, stating the reason for which the return is requested, and after receiving the return number.