Shipping & Returns
Shipping is Free, by mail, to Europe.
As a general rule, and since most products are customized, and take 1 to 2 days to be made, orders are usually shipped within 48 hours or 2 working days, after receipt of the payment , By the channel chosen at the time of placing the order.
If you need tracking number, you can request it in our web form.
Shipping costs include normal handling and packaging costs, not the gift wrapping costs if you choose the option in your order.
Shipping costs may vary depending on the total weight of the package. We recommend that you group all your articles in the same order, and that you review the CUSTOMIZATION options that should appear in your shopping cart and in your order.
If you have doubts, if the CUSTOMIZATION has been taxed, WRITE A MESSAGE to us through the contact form.
SHIPPING EXPENSES: They are with the sending by CERTIFICATE POSTAL, with delivery of 4 to 10 days. (Usually arrive before). The URGENT shipping option is not available outside Spain.
For the countries: Portugal, Germany, Austria, Belgium, Bulgaria, Denmark, Finland, France, Hungary, Ireland, Italy, Luxembourg, Holland, Poland, Sweden, United Kingdom, and European countries, Certificate. Not offering URGENT shipments, or by other means.
RETURNS: In custom products, returns of merchandise are not accepted.
Requests for returns, will be made exclusively through the WEB form, and must be authorized by BOLSOHATILLO, who will assign a reference number and provide a return label, if authorized, for mailing or by agency.
The return costs will be borne by the customer, unless the causes of return are attributable to BOLSOHATILLO.
In any case, the products returned must be in perfect condition, without being used at any time, and the package, either the same in which it was sent or in another must be suitable for mailing or agency.
The translation of this text is done automatically, if you have any doubts, please consult us through the contact form.